Email bounce error decoder
Find your exact error below, or paste the whole bounce message and we will find the page.
Gmail
- 550 5.1.1 The email account that you tried to reach does not exist
- 550 5.7.1 This message is likely unsolicited email
- 550 5.7.1 This message does not meet IPv6 sending guidelines regarding PTR records and authentication
- 421 4.7.28 Gmail has detected an unusual rate of email originating from your IP address [ip-address]
- 552 5.2.2 The recipient's inbox is out of storage space and inactive
- 552 5.7.0 This message was blocked because its content presents a potential security issue
- 550 5.7.26 Unauthenticated email from [domain] is not accepted due to domain's DMARC policy
- 421 4.7.28 Gmail has detected an unusual rate of unsolicited email originating from your SPF domain [domain]
- 550 5.4.5 Daily user sending limit exceeded
- 550 5.7.25 This message was blocked because the sending IP address doesn't have a PTR record, or the forwarding DNS entry doesn't reference the sending IP address
- 550 5.7.26 This email has been blocked because the sender is unauthenticated
- 550 5.7.27 This message was blocked because it didn’t pass SPF authentication
- 550 5.7.30 This message was blocked because it didn’t pass DKIM authentication
- 550 5.7.40 Your message was blocked because the sending domain doesn’t have a DMARC record or the DMARC record doesn’t specify a DMARC policy
- 550 5.7.29 This message was blocked because it wasn’t sent over a TLS connection
- 550 5.7.24 The SPF record of the sending domain has one or more suspicious entries
- 550 5.7.26 The (E)MAIL FROM domain has an SPF record with a hard fail policy (-all) but it fails to pass SPF checks
- 553 5.1.2 We weren’t able to find the recipient domain
- 554 5.4.6 Message exceeded 50 hops, this may indicate an email loop
Microsoft 365 / Outlook
- 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient not found by SMTP address lookup
- 550 5.7.509 Access denied, sending domain [sender domain] does not pass DMARC verification and has a DMARC policy of reject
- 550 5.7.708 Access denied, traffic not accepted from this IP
- 550 5.7.606-649 Access denied, banned sending IP [IP address]
- 550 5.4.1 Recipient address rejected: Access denied
- 550 5.7.133 RESOLVER.RST.SenderNotAuthenticatedForGroup
- 550 5.7.750 Service unavailable. Client blocked from sending from unregistered domains
- 5.4.14 Hop count exceeded - possible mail loop ATTR34
- 5.7.1 Unable to relay
- 5.7.64 TenantAttribution; Relay Access Denied
- 5.7.57 Client was not authenticated to send anonymous mail during MAIL FROM
- 5.7.511 Access denied, banned sender
- 5.1.8 Access denied, bad outbound sender
- 4.4.7 Message expired
- 5.7.12 Sender was not authenticated by organization
Yahoo / AOL
- 554 5.7.9 Message not accepted for policy reasons
- 554 delivery error: dd This user doesn't have a yahoo.com account
Generic SMTP
- 550 5.1.1 Recipient address rejected: User unknown
- 554 5.7.1 Relay access denied
- 550 5.7.23 SPF validation failed
- 450 4.7.1 Greylisted, see http://postgrey.schweikert.ch/help/example.com.html
- 452 4.2.2 Mailbox full
- 552 5.3.4 Message size exceeds fixed maximum message size
- 554 5.7.1 Service unavailable; Client host [IP address] blocked using zen.spamhaus.org
- 450 4.1.8 Sender address rejected: Domain not found
- 535 5.7.8 Authentication credentials invalid