Your freight carriers overbill you. We find it, you keep two thirds.
Send three months of LTL freight invoices. We check every line against the carrier's own published fuel surcharge history, its accessorial tariff, your rate agreement and your bills of lading, and send back the overcharges in dollars, with a dispute letter written for each one, ready to send to the carrier. Freight auditors estimate five to ten percent of freight invoices carry an error, and the audit firms only work for shippers spending millions. This is for everyone else.
Email your invoices for a free audit →
Attach the carrier's PDF invoices to an email to [email protected], or just forward the emails your carriers send you. The report comes back to the same address, usually within the hour.
The findings report is free. If we find nothing, you owe nothing and you keep the report. If we find money and the carrier credits it, we invoice a third of the credit after it lands. No subscription, no setup, no software to install.
How it works
- 1. Send the invoices. Three months is ideal. PDF invoices from any LTL carrier, US or Canadian. Add your rate agreement and bills of lading if you have them handy; the audit is sharper with them and still finds the carrier-side errors without them.
- 2. We audit every line. Our software reads each invoice and checks it against public facts and your documents: the exact fuel surcharge the carrier published for that ship date, the tariff rate, minimum and maximum for every accessorial, duplicate billing, arithmetic, your contracted discount, and whether each service billed was actually on the bill of lading.
- 3. You get the money back. The report lists each finding with the amount, the rule, the evidence and how sure we are. Every finding comes with a dispute letter quoting the invoice, the PRO and the carrier's own number. Send them; carriers answer most rate disputes within thirty days.
What we check
- Fuel surcharge against the carrier's published rate for the ship date
- Fuel surcharge caps and tables in your agreement
- Liftgate, residential, inside delivery, limited access, redelivery, notification and appointment charges against the tariff's rate, minimum and maximum
- Accessorials billed that were never requested on the bill of lading
- Reweigh and inspection fees without a certificate
- Billed weight above the declared weight
- Freight class changed from the bill of lading
- Discount below the percentage in your agreement
- The same PRO invoiced twice
- Lines that do not add up to the total
- GST or HST charged on international freight, which is zero-rated
- Late payment and liquidated damages charges that are not owed
Each finding is marked definite (the carrier's own published number or plain arithmetic says so), probable (rests on your agreement) or needs a document (the carrier must prove it before you pay it). We show the source for every published figure.
Questions
Who is this for?
Manufacturers, distributors and anyone else shipping LTL freight and spending roughly $50,000 to $2,000,000 a year on it. Below that the audit firms will not take you and their software does not pay back; above it you probably already have one. If you get carrier invoices by email and someone pays them, you are the customer.
Which carriers?
Any LTL carrier that sends a PDF invoice, in Canada or the United States. We keep each carrier's published fuel surcharge history and accessorial tariff on file and add carriers as their invoices come in.
Do you need our rate agreement?
Not to start. Fuel surcharge, accessorial rates, duplicates and arithmetic are checked against what the carrier publishes. Your agreement lets us also check your discount, your fuel cap and any negotiated accessorial rates; bills of lading let us check that every service billed was actually requested. Send them when you can and we re-run the audit.
What happens to our invoices?
They are read by our own software on our own equipment in Ontario, used only to produce your report, and deleted when you ask. They are not sold, shared, or used to train anything.
Who sends the disputes?
You do, with the letters we write, from your own accounts payable address, so the carrier deals with its customer. If you would rather we handle the correspondence, ask; we do that for a larger share of the recovery.
What if the carrier refuses?
Then you owe nothing on that finding. Our share is of what is actually credited, not of what we claimed.
Is this legal advice?
No. It is a record-checking service. The tariff, your agreement and the carrier's dispute process are the authority; we make them legible and do the arithmetic.
A3E Freight Audit is a service of A3E Ecosystem Inc., Brampton, Ontario, Canada. Contact [email protected]. Findings are computed by software from the carrier's published tariffs and fuel surcharge history, public fuel price data and the documents you supply; every published figure in a report names its source. Privacy · Terms